Blackbridge Blog

COVID and Our Commitment to Safety

COVID and Our Commitment to Safety

To our valued customers;

Please note as of July 13, Waterloo Region has implemented a Mandatory Face Covering By-Law. We ask that you wear a mask when you visit the dealership. If you don't have one, we have disposable ones available for you.

Our Motorcycle Sales, Parts, and MotorClothes departments are open to the public with the following hours:

Monday - Friday 9am - 6pm

Saturday 9am - 4pm

Sunday 11am - 3pm

To ensure the health and safety of all our staff, customers and the community, the following protocols are in effect:

  • A maximum of 10 customers will be allowed in the store at one time. 
  • All visitors will be required to sanitize hands upon entry, and masks are required as laid out by the Waterloo Region Public Health By-Laws
  • Signs and floor markings in the dealership will indicate one-way traffic flow and 2 metre physical distancing - please respect the traffic arrows and distancing! 
  • We have 1 customer washroom open - please ask staff to assist you. Our change rooms and lounge remain closed at this time
  • All bikes and surfaces in the dealership will be sanitized before and after customer use (bikes, counters, debit machines) and the dealership sanitized nightly
  • Our staff participate in daily pre-screening

Our Parts and MotorClothes departments can also do pre-order and curbside pickup to make sure you can shop in a manner easiest for you. Orders must be made in advance by phone or email, and you’ll be contacted when your order is ready to pick-up. You can shop almost all of our General Merchandise, MotorClothes, and P&A products from our online store as well. We offer in-store or curbside pickup, or flat-rate shipping anywhere in Canada! 

Our Buy From Home Motorcycle Sales program will still be in effect for those who want to take advantage of it! 


Our Service Department will continue to operate by appointment only (Monday - Friday 9am-5pm, Saturday 9am-4pm), and maintain a minimal contact policy (no walk-ins except for same day ride-up oil changes). Bikes can be dropped off outside of the dealership for appointments between 4-6pm the day before, or 9-10am the day of. For more information or to book your appointment, please call 519-893-0493 ext. 2. We ARE offering Ride-Up Express Lane Oil Changes on a first-come first-served basis!

We thank you for your help in keeping our community safe - we are all in this together! 

~Erin and Brian 

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